Solve ghost points in two simple ways
What are ghost points?
This phenomena happens in two ways:
- There are touches without any physical touches
- There are more touches than your physical touches.
How ghost touch happens?
We use emitting IR LED lights and receiving IR LED lights to detect physical touch. When receiving signal gets blocked, system recognizes where the touch point is.
If receiving signal is blocked unintentionally, ghost points show up.
Ask support for help to solve it.
Our friendly support will remote in by teamviewer.
Please paste following paragraph in email and send to email@example.com
" Hi Support:
How are you doing? I have a ghost touches problem!! Please help!
My teamviewer ID is : your ID
Password is: your password
Thanks. love you support! Always..